Reports, Office Roles and Employees in Trash Can Cleaning Software
When the owner does everything, nobody needs permissions or reports. The owner already knows. Add a tech, then an office helper, then a second trailer, and suddenly you need to decide who can see what, who runs which trailer, and how the owner keeps an eye on the business without being everywhere.
The People Behind the List
In Clients, Addresses and Tags: Organizing a Bin Cleaning Customer List, we organized the customers. This article organizes the people on your side: the employees in the field, the people in the office, and the reports the owner uses to keep track of it all.
Employees With PINs
Every tech in TrashCanBossPro is set up as an employee with a personal PIN. Techs log into the tech app with your company login plus their own PIN. That means:
- Each tech sees their own jobs for the day in route order.
- Photos, completions and skips are tied to the tech who did them.
- Clock-ins on the time clock belong to the right person.
When someone leaves the company, you take away their access without changing the company login for everyone else.
Trailer and Truck Assignments
Employees can be assigned to a trailer or truck. On the dispatch board, the office filters by trailer to build each one's route, and the jobs land on the phone of the tech running that trailer.
As you grow, this is what keeps dispatch sane. Each trailer has its own route, its own tech and its own day. Split a heavy trash day between two trailers, and each tech sees only their half.
The Time Clock and Crew GPS
Techs clock in and out in the tech app, so hours are recorded as they work. That beats reconstructing a week of hours from memory on payday.
During the day, crew GPS from the techs' phones shows on the office map. The office can see where each trailer is, which helps with "when will you be here?" calls and spotting a route that is falling behind.
Office User Roles
The person answering the phone needs to look up clients, add sign-ups, schedule jobs and reply to texts. They may not need access to everything the owner sees. TrashCanBossPro has office user roles, so you can give office staff the access their job needs.
Roles also make it safer to bring in help. A part-time office helper during the busy season can handle sign-ups and texts without full access to the business.
Reports for the Owner
Once you are not the one running every route, you need another way to know how the business is doing. Reports give the owner a view of the business without digging through invoices and job records one at a time.
The Waiting List works as a daily report of its own. A map full of overdue pins says you are behind. A thin map says you have room for more customers. Combine that with your reports and you have a clear picture of whether to hire, add a trailer, or push sign-ups.
Setting Up Your Team
A simple order for setting up people:
- Add each tech as an employee with a personal PIN.
- Assign each tech to a trailer or truck.
- Add office users with the role that fits their job.
- Have each tech log into the tech app on their own phone and clock in once to test it.
For the full setup, read Getting Set Up on Trash Can Cleaning Software in One Day.
Plans and Pricing
TrashCanBossPro plans are Start at $59 a month, Pro at $89 and Crew at $199, and you are never billed per user. Adding a tech or an office helper does not add a per-seat charge, so you can give everyone their own login instead of sharing one.
When a Tech Leaves
Turnover happens in every field business. When a tech leaves, the company should lose nothing but a pair of hands. Because their jobs, photos and clock-ins are tied to their own PIN, the history stays with the jobs. Because the cans, trash day and can location notes live on each address, the next tech can pick up the same route the next morning. Remove the departing tech's access, assign their trailer to someone else, and the route shows up on the new tech's phone in the same order.
The Takeaway
Employees with PINs and trailer assignments, a time clock and crew GPS, office user roles, and reports for the owner. That is how a bin cleaning company keeps track of its people as it grows past one trailer. For how the team fits into the whole system, visit the trash can cleaning software page.
Give Everyone Their Own Login
Techs with PINs and trailer assignments, office roles and reports, never billed per user.
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